Ak365 Privacy Policy — How Your Data Is Protected

Introduction

Ak365 is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that every user's personal data belongs to them. This Privacy Policy clearly explains what information we collect, why we collect it, and how it is kept secure.

By using the ak365 website, you are considered to have accepted this Privacy Policy. If you have any questions about our Privacy Policy, please contact our support team.

What Data We Collect

Various types of data are collected when you register and use the ak365 platform. The table below provides full details:

We only collect data that is necessary to provide our services. We do not ask for unnecessary or excessive information.

How Your Data Is Used

Data collected by ak365 is used only for defined purposes. It will not be used for anything else without your consent.

• To create your account, verify your identity, and ensure secure login.
• To process all financial transactions, including deposits and withdrawals.
• To ensure platform security and prevent fraud.
• To recommend games based on your preferences and deliver a personalized experience.
• To keep you informed about bonuses, promotions, and important updates.
• To provide customer support and technical assistance.
• To meet legal obligations and satisfy the requirements of regulatory authorities.
• To analyze and improve platform performance and develop new features.

Information Sharing Policy

Ak365 does not sell or rent your personal data to third parties. However, limited information may be shared in specific circumstances:

• Payment processor: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Technology partners: Limited data may be shared with hosting and security providers necessary for operating the platform.
• Legal Obligations: Data may be disclosed to authorities when required by a court order or government investigation.
• KYC Verification: Documents may be shared with an approved KYC provider for identity verification purposes.

All third parties with whom data is shared are contractually required to comply with our privacy standards. They may not use your data for any purpose beyond what we have authorized.

Data Protection Methods

Ak365 uses state-of-the-art technology to protect user data. Our security operates across multiple layers so that even if one layer is compromised, your data remains safe.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Payment information is stored with AES-256 encryption.
• Regular security checks and patch updates are applied to our servers.
• Two-factor authentication (2FA) is available for account login.
• Suspicious access attempts are automatically detected and blocked.
• The database has no direct external access; all access is controlled.

Cookie Policy

Ak365 uses cookies — small files stored in your browser that help improve your experience. We use the following types of cookies:

You can delete or disable cookies at any time through your browser settings. Please note that disabling cookies may limit some functionality.

Data Retention Period

Your data is not stored indefinitely. Once it has served its purpose and is no longer required by law, it is securely deleted.

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for 5 years after account closure.
• KYC documents may be retained for up to 7 years as required by law.
• Log files and cybersecurity-related data are retained for 1 year.
• If marketing consent is withdrawn, the relevant data is removed within 30 days.

Your Data Rights

Ak365 gives you full control over your data. Your rights are detailed below:

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

Protection of Minors

Ak365 is not intended for users under 18. We do not knowingly collect data from minors. Age is verified at registration, and any account found to belong to someone under 18 is immediately closed.

If a parent or guardian believes their child has unintentionally provided personal data, please contact us immediately. We will promptly arrange for that data to be deleted.

Privacy Policy Updates

Ak365 reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified via your registered email or a platform notification.